We're here to help. If you're experiencing issues with one of the Mate apps, have an idea on how to make it better, shoot us a message. If you're thinking about purchasing Mate but have a question, email us, too. However, we recommend to take a look at our Help Center first. Most likely, your question has already been answered there.
The best to reach out to us with questions and bug reports is [email protected]. Please, always make it clear Mate for which platform you're talking about – either in subject or email body.
We normally respond within one day, Monday through Friday. If it takes longer, we're probably drown in some important & urgent work, please understand. We're a small team.
The best way to stay up to date with what we do is to follow us on Twitter: @MateTranslate.
Existing users can join our closed Facebook group. Here you can suggest new features, report issues, and chat on any topic with other Mate users! It's a friendly place where you can come across travelers, language enthusiasts, and professionals from all over the world! Join here: https://www.facebook.com/groups/mate.users/
If you have a dazzling cooperational idea or want to write about us (we're flattered!), the right email to reach out to us is [email protected]. If you're looking for icons, app descriptions, or screenshots in hi-res, they're in our Press Kit.